Safe & Smart Care Services (“we”, “our”, or “us”) is committed to upholding the privacy and security of personal information collected through our website and related services. This Privacy Policy serves as a comprehensive guide, outlining the meticulous processes we employ to collect, use, disclose, and safeguard your personal information. It serves as a legally binding agreement between Safe & Smart Care Services and you, the user, in accordance with the provisions set forth in the Privacy Act of 1988.

The fundamental objective of this policy is to provide you with a clear understanding of how we gather, store, and process your personal information, fostering an atmosphere of transparency and trust.

When you continue to explore and engage with www.aeondisabilityservices.com.au while sharing your personal information, you explicitly signify your consent and adherence to the privacy policy delineated by us.

1. Collection of Personal Information:

Safe & Smart Care Services may collect personal information from individuals accessing our website, including but not limited to:

• Name
• Contact information (email address, phone number, address)
• Date of birth
• Disability-related information
• Health information
• NDIS plan details

2. Use of Personal Information:

We may use the personal information collected for the following purposes:

• Providing NDIS disability services and related information
• Communicating with you regarding services, appointments, and updates
• Personalising your experience on our website
• Monitoring and improving our services and website
• Complying with legal and regulatory requirements
• Sending promotional materials and updates (with your consent)

3. Disclosure of Personal Information:

We may disclose your personal information to the following parties:

• Employees and contractors involved in providing our services
• NDIS regulatory bodies and authorities
• Third-party service providers (e.g., payment processors, IT services)
• Legal and law enforcement entities when required
• With your explicit consent, to other healthcare providers or support services

4. Data Security:

We prioritise the security and confidentiality of personal information through practical and reasonable measures. However, it’s important to understand that no method of transmitting data over the internet or storing it can guarantee complete security. We cannot ensure or warrant the security of any information you transmit to us.

5. Cookies and Tracking:

We may use cookies and other tracking technologies to collect information about your browsing behaviour on our website. This information is used for analytical and marketing purposes. You can control cookies through your browser settings.

6. Your Rights:

You have the right to:

• Access, update, and rectify your personal information.
• Withdraw your consent for specific uses of your information.
• Request the deletion of your information, subject to legal obligations.

7. Changes to Privacy Policy:

The Privacy Policy may be revised at any time as deemed necessary by Safe & Smart Care Services, and these updates will be effective immediately upon posting. Users will not receive prior notice of these changes. It is your responsibility to review the updated Privacy Policy whenever you access the website. Your continued use, access, and browsing of this website indicate your consent to the updated Privacy Policy.

8. Links to Other Websites

Our website may contain links to third-party websites that are not operated or controlled by Safe & Smart Care Services. Please be aware that we are not responsible for the content, privacy practices, or security of these external sites. This Privacy Policy applies solely to information collected on our website.

We encourage you to read the privacy policies of any third-party websites you visit. These websites may have their own policies regarding the collection, use, and disclosure of your personal information

9. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact Safe & Smart Care Services at:

Email us – admin@safeandsmartcare.com.au

Phone us – 24×7 Hotline: 0872000112

By using our website and services, you agree to the terms outlined in this Privacy Policy. It is important to review this policy periodically for updates.