OUR SERVICES

Know what support is available before you get started.

Safe & Smart Care is registered across a broad range of NDIS supports. Clear information about our registration scope, current capacity and service fit helps you decide whether we may be right for you, someone you care about or a participant you are referring.

01 / DAILY LIFE

Daily Life Assistance

Practical help with everyday life.

Daily life assistance supports people with everyday activities and routines where assistance forms part of their agreed support.

The exact support will depend on the person.

What stays consistent is our approach: understand how the participant wants things done before stepping in to help.

02 / PERSONAL ACTIVITIES

Personal Activities

Personal support should always feel respectful.

Personal activities can involve some of the most private parts of everyday life.

That requires more than completing a task.

It requires dignity, privacy, sensitivity and respect for the participant’s choices and level of independence.

03 / COMMUNITY

Community & Social Participation

Get out. Stay connected. Do more of what matters to you.

Community participation is personal.

For one person, it might mean joining a regular activity.

For another, it might be attending appointments, pursuing an interest, learning something new or simply getting out more often.

We begin with what participation means to the individual.

Not what we think it should mean.

04 / TRANSPORT

Transport Support

Support to get where you need to go.

Transport support can assist eligible participants and clients to access appointments, activities and community destinations.

05 / AT HOME

Household Tasks

Practical assistance at home.

Household support can assist with everyday tasks where those activities form part of the person’s agreed support.

The focus is practical: provide the assistance required while respecting how the participant prefers their home and routines to be managed.

06 / GROUP & CENTRE

Group & Centre-Based Activities

Activity. Participation. Connection.

Safe & Smart Care provides group and centre-based activities designed to create opportunities for participation, engagement and social connection.

SERVICE BOUNDARIES

If we don't provide it, we’ll tell you.

Safe & Smart Care has confirmed that it is currently accepting new participant referrals across all registered service areas.

Suitability is still assessed for each referral so that support requirements, location, timing, worker capability and service fit can be considered before support is confirmed.

If a particular support arrangement is not the right fit, we will communicate that clearly rather than create uncertainty.

Know what support is available before you get started.

If a particular support arrangement is not the right fit, we will communicate that clearly rather than create uncertainty.

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